Introduction


The following terms and conditions apply to bookings for workshops. Note that we have to prepare our classes, schedule employees, book accommodations and prepare workshops in advance. Cancellation or changing your ticket data implies extra work from our side and costs. Your cancelled workshop spot might not be filled on time with an alternative candidate.  Nevertheless, if you cancel on time we can refund part of your ticket price. We don’t refund last minute cancellations. Read more below.

Cancellations

Full refund for cancellations up to 30 days before start of event. If booked fewer than 30 days before the start of the event, full refund for cancellations made within 48 hours of booking and at least 14 days before the start of the event. After that, 50% refund up to 7 days before the start of the event. No refund after that. Cancelations have to be done via email sent to aloha@jillianjaclyn.com

Replacement


You can allow someone else to take your seat without extra costs. In that event notify us apt least 7 days in advance via the e-mail address mentioned above.

Cancellation by SOL


SOL has the right to cancel the course or workshop due to insufficient participation, illness or other form of force majeure. In such cases the customer will receive a notification by e-mail and the ticket for the workshop will be refunded.

Force Majeure


When the cancellation of an activity is due to a third party or an event which we do not have control over, SOL will offer the customer an alternative activity on a different date. If the customer does not use the alternative that we offer our obligation to refund will lapse.

No, we are not a surf school. We are a female collective that organises longboard events and workshops. If you are looking for a surf school please contact us and we can give you some recommendations.

No in some cases we will also accept male participants. Contact us if you would like to book a spot.